Shipping Policy
Last Updated: 9/13/26
Shipping Policy
Thank you for shopping with Gilstrap Garage. comitted to delivering your order as quickly and efficiently as possible.
Please review our Shipping Policy below to understand how orders are processed and shipped.
Order Processing
- Orders are typically processed within 1-3 business days after payment is received.
- Orders are processed Monday through Friday, excluding holidays.
- Orders placed on weekends or holidays will be processed on the next business day.
- Processing times may be longer during peak seasons, sales events, or due to unforeseen circumstances.
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Order weight
- Package dimensions
- Delivery destination
- Selected shipping method
Any available free shipping offers will be displayed on our website and applied automatically when eligible.
Estimated Delivery Times
Delivery estimates begin after order processing is complete.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3-7 Business Days |
| Expedited Shipping | 2-4 Business Days |
| Express Shipping | 1-2 Business Days |
Delivery times are estimates only and are not guaranteed.
Shipping Locations
We currently ship to:
- United States
If your country is not available during checkout, please contact us before placing an order.
International Shipping
For international orders:
- Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
- Customs clearance procedures may cause shipping delays.
- We are not responsible for delays caused by customs authorities.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Tracking information may take up to 24-48 hours to become available after shipment.
You can track your package directly through the shipping carrier’s website.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- We are not responsible for lost or delayed shipments.
- Additional shipping charges may apply to reship an order.
- Orders returned to us due to an incorrect address may be refunded less shipping costs.
Please contact us immediately if you need to update your shipping address.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Gilstrap Garage is not responsible for lost or stolen packages.
If you believe your package was stolen or misplaced:
- Check with neighbors or household members.
- Contact the shipping carrier.
- File a claim with the carrier when applicable.
- Contact our support team for assistance.
Damaged Packages
If your package arrives damaged:
- Contact us within 5 days of delivery.
- Include your order number and photos of the damaged packaging and products.
- We will review the claim and work toward a suitable resolution.
Delays Beyond Our Control
Delivery delays may occur due to:
- Severe weather conditions
- Natural disasters
- Carrier disruptions
- Customs inspections
- High shipping volumes
- Other unforeseen events
We are not liable for delays caused by circumstances beyond our reasonable control.
Split Shipments
In some cases, items from the same order may ship separately to improve delivery speed or due to inventory availability.
If this occurs, you will receive separate tracking information for each package.
Shipping Restrictions
We reserve the right to restrict shipping for:
- Certain products
- Specific geographic regions
- High-risk delivery locations
- Situations involving suspected fraud
Contact Us
If you have any questions regarding shipping, please contact us:
Gilstrap Garage
Website: gilstrapgarage.com
Email: b.gilstrap@yahoo.com
Thank you for choosing Gilstrap Garage. We appreciate your business and look forward to serving you